Fourth Generation Solutions

Providing Sales Solutions

> Client

SalesTalk is an innovative Windows based order entry application. It has been developed with the fast paced environment of a telesales call centre in mind, and focuses on enabling an excellent level of customer service to be provided by enabling orders to be taken efficiently and accurately.

The main features of SalesTalk include:

  • Product History
  • Order History
  • Graph of current orders versus previous orders
  • Promotions
  • Customers' own product codes
  • Diary Statistics
  • Pre-load order with set products
  • Workflow
  • Cue Cards
  • Product Information
  • C.T.I (Computer Telephony Integration)

Click here to view/download product information.