SalesTalk Telephony enables SalesTalk to integrate with compatible telephone hardware, either POTS or VoIP, enabling call centre staff to automatically dial customers and also pre-load customer details prior to answering a call.
Features of SalesTalk Telephony include:
- Integration with any TAPI 3.0 compatible hardware
- Dial out with configurable prefix
- Inbound call shows customer name and account code
- Auto load of customer for new order or order amend
- Simulation mode for testing & training purposes
